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What are the terms and conditions of using the Fatora platform?

The Fatora platform provides a comprehensive solution for managing invoices and electronic payments. By using the platform, users agree to adhere to the following terms and conditions, which are designed to ensure a secure and efficient user experience.


1. Legitimate Use

  • The platform must be utilized solely for legal and legitimate purposes.
  • Users are prohibited from engaging in any illegal activities or violations of these terms.

2. Account Security

  • Users are responsible for safeguarding their account credentials and passwords.
  • Any actions performed through the user’s account are their sole responsibility.

3. Technical Restrictions

  • The use of tools or software, such as botsweb crawlers, or other mechanisms, for data extraction or interference with the platform's operations is strictly forbidden.

4. Modifications and Updates

  • The platform’s management reserves the right to:
    • Modify, suspend, or terminate any part of the website or its services.
    • Perform regular maintenance or system updates as necessary.

5. Refund and Cancellation Policy

  • Users may cancel services and request refunds through their control panel.
  • Refund requests are evaluated based on specific criteria, and upon approval, refunds are processed within 3 to 4 weeks.

6. Limitation of Liability

  • The platform is not liable for indirect damages, such as loss of profits, arising from the use of the website or its services.

7. Compliance with Local Laws

  • Users must adhere to all local laws and regulations, including those related to taxes and electronic invoicing, applicable in the Kingdom of Saudi Arabia.

8. Termination of Use

  • The platform reserves the right to terminate or suspend user access without prior notice if there is a violation of the terms and conditions.

9. Amendments to the Terms

  • The platform may periodically update its terms and conditions.
  • Users are advised to review these terms regularly to ensure continued compliance.

Conclusion

By adhering to these terms, users can benefit from the Fatora platform’s features while maintaining a secure and compliant user experience. For additional details or assistance, users are encouraged to contact the Fatora support team.

What are the terms and conditions of using the Fatora platform? support image

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