Is there a guide or video explaining how to use an Fatora?
We appreciate your interest in Fatora services. We offer you a link that contains a collection of interesting and useful videos that explain to you how to use Fatora easily and effectively. 🎥📚 https://fatora.io/ar/user-guide/
Is it possible to know the number of visitors who visited the store?
You can use Google Analytics service to know how many visitors visited your store. Google Analytics offers a comprehensive set of tools and reports that help you analyze traffic and visitor behavior. For more information, please visit the following https://fatora.io/blog/how-to-track-sales-by-google-analyits-2021/
Do you provide the option to add a customer's domain?
Do you provide the service of designing an online store and an Fatora template for me?
Thank you for your interest in Fatora service. We always strive to meet the desires of our customers and provide them with the best solutions. Yes, you can design your own invoice template according to your requirements and preferences. For more information, please visit the following link: https://fatora.io/ar/design-online-store/ 🌐👍
Is it required that the bank account be compatible with the business activity?
Matching your business bank account is very important.👥🏦✅ This helps you better organize your payments, expenses, and taxes. It also protects you from any legal violations or problems related to bank transfers
Where is Fatora Company located? What are the working hours?
We are located in the Science and Technology Park, an area specialized in innovation and research in Qatar. We are proud to be a Qatari company 🇶🇦🏢 that strives to achieve excellence in our field. We welcome you with pleasure from Sunday to Thursday ⏰📆, from nine in the morning until five in the evening.
Asking the customer to send an email with the request from the registered email I then sending him a request form to change the data to be signed told that the process takes four working weeks
Is the Fatora application free?
Fatora application is completely free when using the invoice registration system. To learn more, please visit our website: https://fatora.io/ar/pricing/
What packages are available?
Our prices are affordable for everyone and we have packages that suit the needs of users for their various businesses. To know the range of packages, visit the link: https://fatora.io/ar/pricing/ Or contact the sales team via the following numbers: +974 30005665 +974 6621 0557
What is the price list you follow to provide your services?
It is a feature provided by Fatora to help expand the online presence and provide a new selling channel for its merchants.
What is Fatora platform? How can I benefit from your services?
Fatora is a secure electronic payment system that works in the Arab world to create electronic invoices, send them to customers, and collect them in a faster time and with less effort. This contributes to increasing companies' sales and accelerating their growth and development. You can learn more about fatora by browsing our website fatora.io
What services do I get when I subscribe to the monthly package inside Qatar?
When you subscribe to the monthly package inside Qatar, you will get the following services: A store that includes links for electronic payment. Detailed invoices that include details of transactions and payments. Links to electronic payment to facilitate the payment process. An electronic payment gateway that enables you to make payments easily and securely.
Is it possible to create branches for free?
Yes, you can create several branches on the same bank account.
What technologies do you take into your system?
A variety of technologies are used in our system. Please check the developers page on our website for more information about the technologies we adopt and use on our platform. 🖥️🚀 You can visit the developers page at this link: https://fatora.io/api/
Can I customize the app display?
Yes, you can change the color of the invoices and check out page to match your brand guidelines in addition to that you can add your logo to the invoices and the checkout page.
In the case of the free account, you will be able to use the fatora feature to manage invoices and professionally organize and design them with high precision.
What advantages does Fatora provide over banks in financial transactions?
Fatora provides the same services as the banks with the same level of security, a better customer service and a faster account integration and activation with less documents and more importantly better overall rates.
How do I link my website to an invoice?
Kindly, you can go to the developer's page via this link https://fatora.io/api/ and for any other inquiries, we are at your service.
How can I solve the problem with my website?
Please send us an email on support, and explain the type of problem related to the site. So the competent team can help you
Why are notifications not arriving in my email?
To make sure that the notifications are activated through the settings, if the answer is yes, check will be done with the technical department
What are the documents required to activate the account?
For freelancer : a copy of a QATARI id in addition to a bank account certificate Companies: the commercial register, a copy of the identity card or passport of the authorized signatory In addition to the company's bank account certificate
Need help?
You can send your issue and our team will contact you soon
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