If you're a merchant or service provider, it's natural to wonder: When and how can I receive my money after customers make payments through the platform?Read more
Can I join the affiliate marketing program if I am not a subscriber to Fatora?
Yes! You can join the Fatora Affiliate Program even if you aren’t subscribed to its services! 🚀
The affiliate program is open to everyone, whether you're an existing user of the Fatora platform or haven’t signed up yet. All you need to do is register, get your referral link, and start earning commissions.Read more
Is there a maximum limit on the earnings I can make?
No, there is no earnings cap! The Fatora Affiliate Program gives you unlimited income potential, where your earnings depend entirely on the number of successful referrals and paid subscriptions generated through your referral link.Read more
How can I track my earnings from affiliate marketing?
If you're part of the Fatora Affiliate Program, it's essential to track your earnings and commissions to maximize your marketing efforts. Fatora provides a comprehensive dashboard that gives you a clear and updated view of all your referrals and earned commissions.Read more
When is the commission calculated?
n the Fatora Affiliate Program, commissions are earned once a referred customer successfully completes a paid subscription through your referral link. However, certain conditions must be met before the commission is credited to your account.Read more
How can I register for the affiliate marketing program?
If you're looking for an easy and effective way to make money online, the Fatora Affiliate Program is the perfect opportunity! You can join effortlessly and start earning commissions on every successful referral.Read more
What is the affiliate marketing program on Fatora?
Fatora’s Affiliate Marketing Program allows you to earn money by promoting Fatora’s services and products. You can share your referral links and attract new users to the platform. When someone signs up or subscribes through your link, you earn a commission for every successful transaction!Read more
Can I get a refund after paying for the subscription?
What payment methods are available for subscription payment?
Fatora offers a variety of flexible payment methods, allowing users to pay for their subscriptions easily and securely. We understand that providing multiple payment options helps customers choose the most convenient method, ensuring a smooth payment experience without any complications.Read more
Are there any additional fees for creating invoices or receiving payments?
However, these fees vary depending on the service you use and the payment method chosen by your customers.Read more
Should I have to be a business owner to benefit from Fatora services?
No, you don’t need to own a registered business to benefit from Fatora’s services! The platform offers electronic payment solutions suitable for individuals, freelancers, and small to medium-sized businesses. Whether you sell products online, provide services, or even deal directly with customers, Fatora helps you manage your payments easily and securely.Read more
How long does it take to Account Verification Time?
Typically, the account verification process on Fatora takes 3 to 5 business days after reviewing all required documents and ensuring compliance with the necessary requirements. The duration may vary slightly depending on the type of account and any additional verification steps needed. However, we always strive to complete the process as quickly as possible so you can start using our services without delay. Read more
What are the Subscription Fees for Fatora Platform?
Fatora offers several flexible subscription options to suit different business needs, including:
Monthly Subscription: 300 QAR per month + 2.5% transaction fee.
Annual Subscription: 1,500 QAR per year or 2.5% transaction fee only.
One-Time Payment: 4,500 QAR as a one-time payment, with a 2.5% transaction fee for payments processedRead more
Is there a free subscription available on the Fatora platform?
Yes, Fatora platform leverages Artificial Intelligence (AI) technologies to enhance user experience, improve financial operations efficiency, and provide smart solutions that help business owners manage their invoices and payments with greater accuracy and ease. Through AI, Fatora offers advanced data analysis tools, accurate financial forecasts, and a more personalized user experience.Read more
What technical updates does Fatora provide regularly?
What technical updates does Fatora provide regularly? Fatora consistently updates its technologies to provide a smoother user experience, improved security, and innovative features that make managing invoices and payments more efficient. These updates ensure the platform remains equipped to meet the evolving needs of businesses and individuals with advanced, user-friendly solutions.Read more
Does Fatora support creating different user permissions?
Fatora allows you to create customized user permissions within the system, enabling you to assign roles and specific access rights to each team member. This feature enhances security, organizes tasks, and minimizes operational errors, ensuring a more effective and flexible business management experience.Read more
What types of analytics are supported by Fatora's system?
Fatora offers a variety of analytical tools that enable you to monitor your business performance and make data-driven financial decisions. Through detailed reports and insights, you can track revenues, expenses, payments, and invoices, providing a complete overview of your operations.Read more
Is dedicated support available for subscribers of higher-tier plans?
Yes, Fatora offers dedicated support for premium plan subscribers, ensuring faster and more personalized service to meet their business needs effectively. This support provides immediate solutions and expert consultations to maximize the platform's features and improve financial management operations.Read more
Can I offer multiple payment options?
The Fatora platform offers a wide range of payment options, providing customers with a seamless payment experience that meets their diverse needs. With this feature, you can support popular payment methods such as credit cards, digital wallets, bank transfers, PayPal, and even QR codes, enhancing customer satisfaction and boosting sales completion rates.Read more
Does Fatora support payments via QR codes?
The Fatora platform supports payments through QR codes, offering customers a fast and secure way to complete transactions using their mobile devices. This feature enhances payment efficiency and reduces reliance on traditional methods, making it ideal for retail stores and online businesses.Read more
How can I link Fatora to my bank account?
The Fatora system allows you to easily link your bank account to your platform, simplifying the process of receiving and managing payments. This feature provides automated financial tracking, reducing the need for manual verification and ensuring a seamless experience for your customers.Read more
How can I protect myself from fraud in electronic transactions?
Online transactions are a quick and convenient way to pay and receive money, but they require strict security measures to avoid fraud and breaches. By following best security practices, you can safeguard your business and customer data from cyber threats.Read more
Is Fatora's payment system compliant with PCI DSS standards?
Fatora’s payment system complies with the PCI DSS standards (Payment Card Industry Data Security Standard), a global framework designed to secure customer financial data during electronic payment processing. This compliance ensures the safety of financial transactions and protects customer data from cybersecurity threats.Read more
How can I track received payments through Fatora?
Fatora provides advanced tools for easily and efficiently tracking received payments, allowing you to monitor cash flow accurately and organize sales operations professionally. Through the dashboard, you can view all incoming payments made via credit cards, digital wallets, bank transfers, or cash payments.Read more
What online payment methods does Fatora support?
Fatora provides a variety of electronic payment methods to meet the needs of business owners and customers. These options allow you to easily and securely receive payments online from anywhere, enhancing user experience and increasing the completion rate of transactions.Read more
Can notifications be set up in the cashier system?
Fatora's POS system supports the feature of notifications and alerts to provide a more organized and seamless experience in monitoring business operations. This feature allows business owners and branch managers to receive notifications about critical events, such as completed sales, low inventory, or new payments, helping them manage their businesses more efficiently.Read more
Can notifications be set up in the cashier system?
The POS system in Fatora supports notifications and alerts, allowing business owners to easily monitor their operations. The system can send instant alerts for events such as completed sales, low inventory, or new payments, helping you manage your business more efficiently.Read more
Does the cashier system support multiple locations?
The POS system in Fatora includes a multi-location feature that allows business owners to manage sales operations and track performance across multiple branches or locations through a single centralized system. This feature is perfect for businesses with multiple sites, enabling simplified management and enhanced oversight of sales, inventory, and financial transactions.Read more
Can sales reports be customized by branch?
The POS system in Fatora allows for customizing sales reports by branches, enabling business owners to track the financial performance of each branch individually. This feature provides detailed data for each branch, such as revenues, number of transactions, top-selling products, and payment methods used. It empowers you to make strategic, data-driven decisions.Read more
Does the cashier system integrate with other accounting systems?
The POS system in Fatora supports integration with popular accounting systems, enabling automatic transfer of financial data between the two systems. This integration saves time, reduces errors, and improves the financial management of your business.Read more
How can I export sales reports from the cashier system?
The Point of Sale (POS) system in Fatora allows you to easily export sales reports in formats such as PDF or Excel, helping you with financial reporting, performance analysis, and sharing insights with your team or accountant.Read more
Can I customize the cashier system interface to match my brand?
The Fatora Point of Sale (POS) system supports interface customization, allowing you to align it with your brand’s identity. This feature lets you add your logo, brand colors, and contact details, creating a professional appearance that enhances customer experience and builds trust.Read more
Does the cashier system support barcode scanning?
The Fatora Point of Sale (POS) system supports barcode scanning, enabling quick and accurate product registration during sales. By using a barcode scanner, you can automatically input product details without manual entry, saving time, reducing errors, and enhancing the overall sales experience.Read more
How can I connect the cashier system to a receipt printer?
The Fatora Point of Sale (POS) system supports integration with receipt printers, enabling quick and direct printing of receipts after completing transactions. By using a receipt printer, you can provide professional and well-organized paper receipts to your customers, enhancing their experience and improving operational efficiency.Read more
Can I issue digital receipts through the cashier system?
The Fatora Point of Sale (POS) system enables quick and effortless issuance of digital receipts, allowing you to send receipts to customers via email or text messages. This feature not only improves customer convenience but also reduces costs and enhances operational efficiency.Read more
How can I track sales through the cashier system?
The Fatora Point of Sale (POS) system provides advanced tools to accurately track and organize sales, giving you a comprehensive view of your business performance. With detailed reports and an all-in-one dashboard, you can monitor daily transactions, analyze top-selling products, and review received payments quickly and efficiently.Read more
Does the cashier system support inventory management?
The Fatora Point of Sale (POS) system offers robust inventory management features, providing a clear view of product movement, available stock levels, and low-stock alerts. These tools enable store owners to make informed purchasing decisions, minimize errors, and enhance overall efficiency.Read more
How can I add products to the cashier system?
The Fatora Point of Sale (POS) system allows you to add products and services effortlessly, helping you organize sales operations and speed up invoice issuance. You can input all product details, including name, price, and description, to ensure efficient and fast management during sales.Read more
Can I use the cashier system offline?
The Fatora Point of Sale (POS) system requires a stable internet connection to perform most essential tasks, such as recording sales, issuing invoices, and syncing data with servers. Internet connectivity ensures real-time data updates and smooth electronic payment processing, making it integral to the system's functionality.Read more
What devices are compatible with Fatora's cashier system?
he Fatora Point of Sale (POS) system offers exceptional flexibility and compatibility across various devices, including mobile and desktop options. This versatility allows business owners to manage sales operations effortlessly from any location using the available devices, making it a user-friendly and adaptable solution for diverse business needs.Read more
What is the cashier system in Fatora?
The Fatora Point of Sale (POS) system offers a fully integrated solution for store owners and businesses, enabling them to manage in-store sales and payments professionally and efficiently. The system supports real-time sales recording, invoice issuance, and financial transaction tracking, making it ideal for both traditional and digital stores.Read more
What languages are supported by the invoicing system?
The Fatora system offers support for multiple languages, enabling business owners to issue invoices with clarity and ease for clients in both local and international markets. This feature helps expand your customer base, enhances user experience, and delivers a professional service that meets diverse needs.Read more
How can I set up recurring invoices for customers?
Fatora’s recurring invoicing feature is the perfect tool for businesses offering subscription-based or periodic services, such as maintenance, hosting, or monthly subscriptions. This feature saves time and effort by automating invoice creation on a predefined schedule, ensuring a smooth and continuous payment collection process.Read more
Can I provide multiple payment options in the invoice?
Does the Fatora system support multiple currencies in invoices?
The Fatora system supports a multi-currency feature, making it an ideal choice for businesses and entrepreneurs dealing with local and international clients. This feature allows you to issue invoices in multiple currencies based on the client’s location or preferences, enhancing transaction flexibility and providing a seamless and user-friendly payment experience.Read more
Can I add a logo and branding to the invoice?
Fatora makes it easy to customize your invoices by adding your logo and branding elements, reflecting your business’s identity. This personalization gives your invoices a professional look and boosts your customers' trust in your company.Read more
Does the Fatora system integrate with other accounting systems?
The Fatora system supports integration with various accounting systems, enabling seamless data exchange between platforms. This integration allows invoices to be automatically transferred to accounting records, reducing manual work and enhancing the accuracy of financial data, helping businesses achieve higher operational efficiency.Read more
How can I export invoices to PDF or Excel files?
The Fatora platform allows you to easily export invoices to PDF or Excel files, making it convenient to maintain organized electronic records or print invoices as needed. This feature is particularly useful for managing financial records, preparing reports, or sharing them with accountants and official entities.Read more
Does the Fatora system support automatic payment notifications?
Fatora’s system supports automated payment notifications, a powerful tool that allows you to track invoices and payments regularly without manual intervention. This feature helps you send automatic reminders to customers, ensuring timely payments, reducing delays, and improving cash flow for your business.Read more
Can I add taxes and discounts to the invoice?
financial details such as taxes and discounts. This ensures financial transparency and clarifies the final amount due for the customer.Read more
Does the Fatora system support recurring invoices?
The Fatora system offers a recurring invoice feature, an effective tool for businesses providing subscription-based or recurring services such as hosting, maintenance, or monthly plans. This feature allows invoices to be issued automatically according to a predefined schedule, ensuring consistent payment collection and saving time and effort.Read more
How can I send invoices to customers?
The Fatora platform offers flexible and fast options for sending electronic invoices to clients, making payment collection more efficient and professional. With various available channels, you can ensure the invoices reach clients directly and streamline the payment process.Read more
Can I customize the invoice design?
The Fatora platform allows you to easily customize your invoice design to align with your brand identity, ensuring a professional and unique customer experience. With the available customization options, you can create invoices that build trust and highlight the professionalism of your business.Read more
What are the essential details that should be included in an invoice?
Creating a comprehensive electronic invoice is a key step to ensure clarity, compliance with legal standards, and effective financial management. An invoice promotes transparency between the seller and the client while simplifying transaction tracking.Read more
How can I create a new invoice using Fatora?
The Fatora platform offers a quick and easy way to create professional electronic invoices through a simple and flexible user interface. This service helps you organize your financial transactions efficiently, enhancing your customers’ experience and building trust in your business.Read more
What marketing tools are available in Fatora's online store?
The Fatora online store offers a comprehensive set of advanced marketing tools designed to increase your sales and expand your product reach to a broader audience, giving you a competitive edge in the e-commerce world.Read more
Does Fatora's online store integrate with various payment gateways?
The Fatora online store supports integration with a wide range of payment gateways, providing customers with a convenient and secure payment experience. This feature allows store owners to easily collect payments from anywhere in the world, simplifying payment management and increasing customer trust, leading to higher sales and an improved shopping experience.Read more
Does Fatora's online store support multiple languages and currencies?
The Fatora online store is the perfect solution for entrepreneurs aiming to reach local and global audiences with its support for multiple languages and currencies. This feature allows you to provide a tailored shopping experience that meets customer needs, opening doors to new markets and boosting your sales.Read more
How can I link my online store to social media platforms?
Integrating your online store with social media is a crucial step to strengthen your digital presence, attract more visitors, and boost sales. The Fatora platform makes this process seamless with specialized tools that allow you to showcase your products and services directly to your audience on platforms like Facebook, Instagram, Twitter, and WhatsApp.Read more
Is Fatora's online store compliant with SEO standards?
Fatora’s online store is designed to be SEO-friendly, ensuring your store ranks higher in search engine results and attracts more organic traffic. With these advanced SEO features, you can drive visitors to your store without relying heavily on paid ad campaigns, helping you grow your business sustainably.Read more
Can I offer discount coupons through my online store?
Offering discount coupons through your Fatora online store is a fantastic way to attract customers, encourage purchases, and build stronger customer relationships. Whether you're targeting new buyers or rewarding loyal customers, this feature helps you maximize sales and enhance customer satisfaction.Read more
What are the benefits offered by Fatora's online store?
The Fatora Online Store is an excellent solution for small and medium-sized business owners and freelancers seeking to create a professional digital presence with ease. Combining simplicity, flexibility, and innovation, Fatora empowers users to efficiently manage sales and payments while delivering a top-notch shopping experience.Read more
How can I create an online store using Fatora?
If you’re looking for an easy and efficient way to launch a professional online store without technical expertise, Fatora Platform is your ideal solution. With its simple interface and innovative tools, you can set up your store and manage your sales seamlessly and professionally.Read more
How does Fatora differ from other payment platforms?
Fatora is not just another payment platform; it’s a powerful all-in-one solution that redefines how businesses and individuals manage payments and invoicing. Let’s explore the key features that set Fatora apart from other platforms:Read more
Does Fatora provide integration with other platforms?
The Fatora platform offers integrated solutions that simplify invoice and electronic payment management for individuals and businesses. By connecting with various platforms and applications, this integration improves operational efficiency, enhances customer experience, and ensures legal compliance in financial transactions.Read more
What are the terms and conditions of using the Fatora platform?
The Fatora platform provides a comprehensive solution for managing invoices and electronic payments. By using the platform, users agree to adhere to the following terms and conditions, which are designed to ensure a secure and efficient user experience.Read more
How can I cancel my account on Fatora?
If you no longer wish to use the Fatora platform and decide to cancel your account, the process is simple and straightforward. However, it’s important to review and secure any essential data before proceeding to ensure you retain access to critical information like invoices and transaction records.Read more
How does Fatora protect my personal and financial data?
The Fatora platform is dedicated to safeguarding your personal and financial information by adhering to the highest digital security standards. Through the implementation of advanced technologies and strict policies, Fatora ensures the confidentiality and integrity of your data and financial transactions, protecting them from unauthorized access or misuse.Read more
What are the privacy and security policies of Fatora?
Fatora prioritizes user privacy and security by implementing strict data protection measures and advanced encryption technologies. The platform collects only essential user information, ensures secure transactions with SSL encryption, and enhances account safety with two-factor authentication. With continuous monitoring and a transparent data management approach, Fatora guarantees a secure and trustworthy environment for managing invoices and electronic payments.Read more
Are Fatora apps available on mobile phones?
Fatora is a leading digital solution aimed at simplifying payment processes and managing online stores for individuals and businesses by providing a seamless and integrated user experience. With the growing reliance on mobile devices to manage businesses and daily transactions, many users ask: Is the Fatora app available on mobile devices?
Yes, Fatora offers mobile apps that are available for download and use on different operating systems such as Android and iOS.Read more
What countries does Fatora support?
Fatora stands out as one of the top digital solutions, designed to streamline electronic payments and digital invoicing for individuals and businesses. With its innovative tools and international support, the platform enables secure and flexible transactions that cater to a wide audience.Read more
Is Fatora available for individuals or only for businesses?
Fatora is one of the leading digital solutions providing comprehensive services for managing electronic payments and issuing invoices. Designed to meet the needs of small and medium businesses, it also caters to freelancers and individuals looking for professional ways to collect their payments. Fatora isn’t just for businesses—it’s a versatile platform tailored to meet the needs of both individuals offering personal services and companies requiring integrated solutions for managing payments and invoicing.Read more
How can I register on Fatora?
If you’re a small business owner or entrepreneur aiming to streamline your online sales and payment processes, Fatora Platform is your gateway to success. Follow this detailed SEO-friendly guide to create an account and elevate your business operations.Read more
What is the Fatora platform, and what services does it offer?
Fatora Platform: The Ideal Solution for Supporting Small and Medium Businesses in the Digital Commerce World! 🚀 If you're looking for an effective and comprehensive way to grow your business and succeed in e-commerce, Fatora Platform is your perfect partner. Let's explore its key features and services in a concise and engaging way.Read more
Is there a guide or video explaining how to use an Fatora?
We appreciate your interest in Fatora services. We offer you a link that contains a collection of interesting and useful videos that explain to you how to use Fatora easily and effectively.Read more
Is it possible to know the number of visitors who visited the store?
You can use Google Analytics service to know how many visitors visited your store. Google Analytics offers a comprehensive set of tools and reports that help you analyze traffic and visitor behavior. For more information, please visit the following https://fatora.io/blog/how-to-track-sales-by-google-analyits-2021/Read more
Do you provide the option to add a customer's domain?
You can connect your online store to your own domain. This gives you more identity and credibility for your customers. All you have to do is follow the steps shown in the user guide through the following domain linkRead more
Do you offer the option of working through an agency or affiliate marketing system?
We offer the option of working as an agent or a marketer by commission. Read more
Do you provide the service of designing an online store and an Fatora template for me?
Thank you for your interest in Fatora service. We always strive to meet the desires of our customers and provide them with the best solutions.Read more
Is it required that the bank account be compatible with the business activity?
Matching your business bank account is very important.
This helps you better organize your payments, expenses, and taxes.
It also protects you from any legal violations or problems related to bank transfersRead more
Where is Fatora Company located? What are the working hours?
We are located in the Science and Technology Park, an area specialized in innovation and research in Qatar.
We are proud to be a Qatari company 🏢 that strives to achieve excellence in our field.
We welcome you with pleasure from Sunday to Thursday ⏰📆, from nine in the morning until five in the evening.Read more
Asking the customer to send an email with the request
from the registered email I then sending him a request form to change the data
to be signed told that the process takes four working weeksRead more
Is the Fatora application free?
Fatora application is completely free when using the invoice registration system. To learn more, please visit our website: https://fatora.io/ar/pricing/Read more
What packages are available?
Our prices are affordable for everyone, and we have packages that suit the needs of users for their various businesses. To know the range of packages, visit the link:Read more
What is the price list you follow to provide your services?
We can give the customer the price page
https://fatora.io/en/pricing-en/
or we can link it to sales.Read more
What is the maximum limit allowed for each invoice?
For individuals, 10000, for companies, 100000,
any amounts exceeding these numbers,
the customer is asked for a period to contact the administrationRead more
How do I link my Shopify store account to an invoice?
You can follow the steps shown through the following link:
https://fatora.io/api/shopify.php
If you have any inquiries, please contact us via email: [email protected]Read more
Can I link my online store or website to an invoice?
You can request the link code by sending us this email: [email protected]. For more information on how to link your site or app to an invoice, you can visit
https://fatora.io/en/payment-integration-en/ on our website.Read more
How is the process of adding items within the store?
You can add products in your online store to an invoice easily, Just follow
https://fatora.io/ar/user-guide/إضافة-منتج-للمتجر-الإلكتروني/
that guides you on how to do it.Read more
What is a mini store?
It is a feature provided by Fatora to help expand the online presence and provide a new selling channel for its merchants.Read more
What is Fatora platform? How can I benefit from your services?
Fatora is a secure electronic payment system that works in the Arab world to create electronic invoices, send them to customers, and collect them in a faster time and with less effort. This contributes to increasing companies' sales and accelerating their growth and development. You can learn more about fatora by browsing our website fatora.ioRead more
What services do I get when I subscribe to the monthly package inside Qatar?
When you subscribe to the monthly package inside Qatar, you will get the following services: A store that includes links for electronic payment. Detailed invoices that include details of transactions and payments. Links to electronic payment to facilitate the payment process. An electronic payment gateway that enables you to make payments easily and securely.Read more
Is it possible to create branches for free?
Is it possible to create branches for free? Yes, you can create several branches on the same bank account.Read more
What technologies do you take into your system?
A variety of technologies are used in our system. Please check the developers page on our website for more information about the technologies we adopt and use on our platform.
You can visit the developers page at this link: https://fatora.io/api/Read more
Please, you can access the pricing page at https://fatora.io/ar/pricingRead more
What benefits does a free account provide me?
In the case of the free account, you will be able to use the Fatora feature to manage invoices and professionally organize and design them with high precision.Read more
What advantages does Fatora provide over banks in financial transactions?
Fatora provides the same services as the banks with the same level of security, a better customer service and a faster account integration and activation with less documents and more importantly better overall rates.Read more
How do I link my website to an invoice?
Kindly, you can go to the developer's page via this link https://fatora.io/api/ and for any other inquiries, we are at your service.Read more
How can I solve the problems I face and communicate quickly in case of an emergency?
Please send us an email on support, and explain the type of problem related to the site. So the competent team can help youRead more
Why are notifications not arriving in my email?
To make sure that the notifications are activated through the settings, if the answer is yes, check will be done with the technical departmentRead more
What are the documents required to activate the account?
For freelancer: a copy of a QATARI id
in addition to a bank account certificate
Companies: the commercial register, a copy of the
identity card or passport of the authorized signatory
In addition to the company's bank account certificateRead more
Need help?
You can send your issue and our team will contact you soon
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